Privacy Policy

Last Updated: 1 October 2025

Social Directions Agency (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or contact us directly.

Data Controller

For the purposes of data protection law, Social Directions Agency is the data controller of your personal information.

Contact Details:
Social Directions Agency
8A Sandyford Business Centre
Blackthorn Road, Dublin 18, D18 R2N8
Phone: +353 (83) 819 4192
Email: info@socialdirectionsagency.com

Information We Collect

When you use our website or contact us, we may collect:

  • Contact details: such as your name, email address, phone number, and company name, are collected when you complete our contact form.

  • Cookies and usage data: information about how you use our website, including IP address, browser type, and pages visited.

Legal Basis for Processing

We process your personal data under the following legal grounds:

  • Consent: where you have agreed to receive marketing emails or accepted optional cookies.

  • Legitimate interest: to respond to enquiries, improve our services, and grow our business.

  • Legal obligation: where we are required to keep certain records.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide our services.

  • Communicate with you about projects, updates, and marketing (if you consent).

  • Improve our website and services through analytics.

  • Comply with legal obligations.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site.

  • Essential cookies: required for the site to function properly.

  • Analytics cookies: help us understand visitor behaviour so we can improve our services.

  • Optional cookies: you can choose to accept or decline these.

You can manage or disable cookies in your browser settings.

Marketing Communications

We will only send you marketing emails if you have opted in. You can withdraw your consent at any time by clicking “unsubscribe” in our emails or contacting us directly.

Data Retention

We keep your personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Data Sharing

We do not sell or rent your personal data. We may share information with trusted third-party providers who help us operate our website and services, but only as necessary and under confidentiality agreements.

Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict certain types of processing.

  • Withdraw consent for marketing at any time.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Data Protection Commission in Ireland at www.dataprotection.ie.

Data Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Social Directions Agency

8A Sandyford Business Centre
Blackthorn Road, Dublin 18, D18 R2N8
Phone: +353 (83) 819 4192
Email: info@socialdirectionsagency.com